This month's tech tip explains how to set up EasyLobby SVM to send emails.
There are a variety of reasons why you might want EasyLobby SVM to send out an automatic email when an event takes place. For instance, you might want an email sent to an employee or tenant when a visitor arrives and is checked-in.
You will need an email account on a SMTP server on your network or the Internet.
In EasyLobby SVM or Easylobby Administrator, go to "Edit | Program Options | Email Alerts Tab | Options Tab." Fill in the four fields with the information telling EasyLobby about the SMTP server and the account on that server.
Remember to replace 'mail.mycompany.com' below with your SMTP server's name and the email address with your own email address. The account name is usually the first part of your email address - it is sometimes referred to as your 'mail login'.
SMTP Server: mail.mycompany.com
Email Address: mj@mycompany.com
Account Name: mj
Password: *******
And that's it. Now the system can send out an email to the email address of the employee or tenant. The lobby attendant doesn't have to email the message becasue EasyLobby does it for them.
This works ideally on port 25. Exra steps might be needed with exchange servers, so contact your IT department or
EasyLobby support with specific questions.
By the way, now that you have set up EasyLobby with the ability to send SMTP emails, you are not limited to this example of sending an email upon visitor arrival. You can also configure the program options in EasyLobby to send out emails in other situations.
For instance, EasyLobby can send an email Alert to the Site Administrator if a person from the Watch List check in, or is denied entrance. Also, the system can be set to periodically email the administrator a list of visitors whose "Valid To" time has expired.
These email alerts can be set in SVM under "Edit | Program Options | Email Alerts Tab" on the Watch List Alert tab and the Expired Badges Tab respectively.
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