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EasyNews from EasyLobby, Inc.
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EasyLobby Customer Newsletter
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March 2010
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This year's Spring trade show schedule is once again upon us.
We hope to see you at one of the events to say
hello and answer any questions that you may have. Shows and conferences are a good opportunity
to explain our newest product features and discuss new and different
ways to use our secure visitor management.
We always bring full demo capabilities with us to each conference.
So we are always prepared to delve into any aspect of our visitor management
system. We'll be
happy to run through a demonstration for you.
So please make it a point to visit us if you are attending
any of these shows in the next few months. - ISC West, March 24 - 26, 2010, Las Vegas, NV at the Sands Convention Center, Booth #21141
- ASIS NYC Chapter, April 30, 2010, Jacob Javits Convention Center, Booth #310
- ASIS Boston Chapter, April 27, Holiday Inn Boxborough Woods, Booth #51
And if you're not planning to attend these conferences, feel free to contact us at any time. We'll be glad to answer your
questions or schedule a personalized online web conference at your
convenience.
You can email us at sales@easylobby.com,or by phone at 781-455-8558, or register for a web conference online.
Sincerely,
The EasyLobby team
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eAdvance Web-Based Visitor Pre-Registration
Many EasyLobby customers use eAdvance™, which enables any
authorized employee to pre-register a guest over the internet or intranet.
eAdvance™ streamlines the process of checking in visitors
and issuing badges, and in a busy lobby it can greatly reduce the visitor check-in
time and lobby congestion.
When a pre-registered guest arrives for their appointment,
the receptionist or guard can simply scan their license or quickly consult an
on-screen list of pre-registered visitors. Then, with one mouse click the
visitor can be checked in and a badge printed.
eAdvance™ is a web-based application tightly
integrated with EasyLobby SVM - Secure Visitor Management. The authorized
employees simply logs onto the eAdvance™ screen and fills out a simple visitor information form. No knowledge of how to use SVM is
required, and no training of employees is necessary.
eAdvance™ includes a number of advanced features such as:
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Returning visitor lookup
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Email confirmations to host employee and visitor
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Password management
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Rules-based approval by a manager
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Group pre-registration
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Web-based employee list/access management
For an additional, nominal monthly fee,
EasyLobby will host eAdvance for those customers that do not have a web server
on site, or are unable to host it for whatever reason. We currently host
eAdvance for a number of customers, especially multi-tenant buildings across
the country.
Download an eAdvance Specification Sheet.
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Badge Stock Descriptions
We often receive questions about the different badge stock options
that are available for both color and black and white printers. Some of the
choices include clip-on badges, self-laminating badges, badges to slip into
badge holders, simple stick-on badges, and expiring badges. To assist you in choosing a particular style, we've prepared a visual spec sheet showing examples of our different badge stocks. Here's our color badge selection, and here are samples of our black and white badge selection. EasyLobby offers the best pricing to our customers on all badge stock. To obtain a quote on any badge stock, email us at sales@easylobby.com, or call 781-455-8558.
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Success Story: Commercial Multi-Tenant Property at 10 Universal City Plaza
10 Universal
City Plaza (10 UCP), a 35-story commercial office building in Los Angeles, is
one of EasyLobby's commercial multi-tenant customers. Tenants include many
media companies, including NBC Universal and Universal Music Group.
"This is a very secure building, but we also have 24/7 access" said
Victor Acosta, Project Manager for Security Services. "We provide visitor
ID badges to all guests entering the facility using EasyLobby Visitor
Management Systems."
Acosta explained that they use the Watch List feature on EasyLobby's system. "We've
been instructed by the tenants not to let specific individuals into the
building. EasyLobby's visitor registration system allows us to automatically
identify those people."
The tenants of the building also use eAdvance™,
EasyLobby's web-based pre-registration system for tenants or employees.
Pre-registration of visitors helps expedite visitor sign in.
Ease-of-use of the EasyLobby visitor registration software is frequently
cited as a benefit by the staff of 10 UCP. "With about 15 lobby
attendants using the visitor management system, training new users is
quite simple."
Acosta said he is quite pleased with their visitor control software from
EasyLobby. "EasyLobby definitely helps us maintain a professional
environment, as well as a security-conscious atmosphere, which is a
plus for all our tenants."
Read the entire success story.
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Importing and Exporting Photos
If you are interested in importing or exporting visitor,
employee or watch list photos in the EasyLobby system, you can easily
accomplish this with the help of two utility applications, EmployeeImport
and PhotoExport.
EmployeeImport allows you to import employee
photos from an external database or from JPEG files. PhotoExport allows
the batch export of visitor, employee or watch list photos from the EasyLobby
database to individual JPEG files.
You can also load any photo field in
EasyLobby directly from a file, save a photo field to a file, or use cut, copy
and paste to interchange photo data to the Windows clipboard.
For a complete description on how to use these utilities, read more,
or call or email EasyLobby technical support at 781-455-8558, or support@easylobby.com.
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Tech Tip:
Customizing eAdvance™
EasyLobby's eAdvance ™ for employee pre-registration of guests, comes configured with the most commonly used functions. However, it's easy enough for anyone to customize the application to add functionality so that it can be tailored to your specific requirements. Here are three easy modifications, controllable through setup.inc. - Set a flag to true to tell eAdvance™ whether or not you want it to use Gatekeepers. This rule would allow employees or tenants to pre-register visitors on behalf of other employees or tenants. A gatekeeper might be an office receptionist or an office manager. The rule is: Const C_RESTRICT_EMPLOYEE = True
- Set these flags to true to make the corresponding menu command (and thus the corresponding functionality) available on the eAdvance™ main menu. The 'show history' flag will cause the employee or tenant to be able to see a page with a list of the visitors who they have pre-registered but who have not yet checked in. The 'show search' flag will result in the employee or tenant being able to use a search form to search for a visitor who has previously checked- in so they can use it to create a Returning Visitor record. The rules are:
Const C_SHOW_HISTORY = True
Const C_SHOW_SEARCH = True
- Set this flag to true to make eAdvance™ send an email to the visitor with a confirmation that they have been pre-registered. The rule is:
Const C_CONFIRM_EMAIL_SENDTOVISITOR = True
Here are three modification that are a bit more involved. These requre modifying the code of the .asp pages. You should only try them if you are comfortable with basic ASP programming. - Every time a visitor is pre-registered, a date/time stamp of the pre-registration time is put into that visitor's user defined fields.
- Include a link on the main menu of the eAdvance web application that links to a .pdf file with any information that you want all employees or tenants to see. Examples might be a monthly newsletter, or any special notice.
- Hardcode the 'reason for visit' field. You would use this option if you wanted all your visitors passed into the database to have the same reason for the visit. By doing this the user wouldn't have to check each time what the purpose was for the visit.
Click here for the code to the above modifications. The above are six ways - three simple and three more complex - that eAdvance ™ can be customized or modified to improve its already robust functionality.
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